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- Zalando gift vouchers can only be redeemed on www.zalando.ch and via the Zalando app for the purchase of so-called qualified products sold by Zalando SE or other sellers (Zalando partners). Qualifying products are products that serve the appearance of a person (e.g. clothing, shoes).
- Further details on the definition of qualifying products can be found in the FAQs at: https://www.zalando.ch/faq/Gutscheine
- The General Terms and Conditions for Zalando gift vouchers can be found at: zalando.ch/agb-geschenkgutscheine
- A Zalando gift voucher cannot be used to purchase other gift vouchers.
- The redemption of Zalando gift vouchers is limited to 5 (five) years from the date of purchase of the Zalando gift voucher.
- Cash payment and reimbursement in the event of loss or damage are not possible.
- Several Zalando gift vouchers can be redeemed per order/payment transaction up to a maximum value of CHF 200.
- Any remaining amount will be made available for future purchases.
- The maximum value of Zalando gift vouchers that can be used per calendar month is limited to CHF 5,000. The maximum value of Zalando gift vouchers that can be linked to your customer account per calendar month is limited to CHF 5,000.
- How to redeem your Zalando gift voucher: Redeem the gift voucher in the final step of the checkout process or add the amount to your credit account to use on one of your next orders. You can only enter the gift voucher code once. It will then be added to your credit account and can be used afterwards.
Please note that returns and exchanges are excluded for this voucher.